General contract and terms of use
Rules & USER AGREEMENT
1. PARTIES
In this agreement, the terms (BUSINESS) represent VENDSOFT SOFTWARE LTD. and (USER) represents the real person who downloads the Mobile2 Global Mobile Game program, which is developed by VENDSOFT SOFTWARE LTD. and is a product of (BUSINESS), and who benefits from the services provided through this mobile game.
2. SUBJECT
This agreement includes the system terms and the responsibilities and obligations of the parties regarding the USER's downloading of the Mobile2 Global mobile game and in-game purchases.
3. SERVICE DEFINITION
The BUSINESS allows the USER who approves the contract to benefit from the game content services downloaded from the Website “https://mobile2.global/?s=download”, Play Store and App Store.
4. APPROVAL AND BINDING OF THE AGREEMENT
By clicking the "I ACCEPT" button at the bottom of the account creation form, the USER accepts, declares and undertakes to comply with the provisions of this agreement and that this agreement is binding.
5. GAME CONTENT SERVICES MEMBERSHIP SYSTEM
● USER will have a password and username that he/she determines.
● The e-mail address provided by the USER during registration is unique to the USER and has the opportunity to create a single membership. Two different memberships cannot be made with the same e-mail address. In the event that it is realized that membership is made through bot accounts, the parties are in full agreement that the membership of these accounts may be suspended, temporarily or permanently stopped or the membership record may be deleted by the BUSINESS without any other justification. In such a case, the BUSINESS shall not be obliged to make any refund and shall not be held liable to pay any other compensation.
● The USER may change his/her password at any time. The selection, change and protection of the password is entirely the responsibility of the USER. The USER is obliged to take the necessary measures to protect the password and accepts, declares and undertakes that the BUSINESS has no responsibility for the theft of the password.
● The USER accepts, declares and undertakes to fill in the registration form correctly and log in to the system of the BUSINESS in order to benefit from the game content services. All kinds of liability (criminal, financial, legal, etc.) that may arise due to the USER's untrue statements belong exclusively to the USER.
● The USER accepts, declares and undertakes to receive the game content services offered by the BUSINESS in accordance with the instructions specified on the website and / or application, that he / she has read and understood these instructions, that he / she accepts, declares and undertakes that he / she will not make any compensation and / or refund request and / or any other request from the BUSINESS in case he / she cannot receive the service due to non-compliance with these instructions.
6. USER OBLIGATIONS
● The USER accepts, declares and undertakes that while the USER benefits from the game content services, all the information contained in the registration form is correct and that he/she is responsible for the damages arising from the incorrect or incomplete information in cases where this information is required (such as providing biased information, forgetting the password), that the BUSINESS does not have any responsibility in this regard and that the BUSINESS may unilaterally terminate the contract in such a case without any compensation and / or refund obligation.
● USER accepts, declares and undertakes that the BUSINESS is not responsible for any damages that may arise from unauthorized access to his/her personal data, and that he/she will not send or use in any way any messages, information or data that contain threats, are immoral, racist, are contrary to the laws of the Republic of Turkey and International Agreements and the laws of the country in which he/she is located, will not send or publish any material, data or information that tarnishes the names of persons or institutions, is immoral or illegal, and will not send any information or software that will damage the personal information, computers and the data on their computers of other users.
● USER accepts, declares and undertakes that the information obtained by the BUSINESS due to receiving the services offered by the BUSINESS is obtained entirely with his/her own consent, and that the BUSINESS has no responsibility for malfunctions, loss of information and data or any other loss that may occur due to the user's computer (including mobile devices).
● The BUSINESS reserves the right to take or not take action based on the information provided to the BUSINESS by the USER, and the USER cannot claim any rights or receivables from the BUSINESS based on the information provided by him/her.
● The BUSINESS reserves the right to take or not take action based on the information provided to the BUSINESS by the USER, and the USER cannot claim any rights or receivables from the BUSINESS based on the information provided by him/her.
● USER cannot claim any compensation from the BUSINESS by claiming that his/her system has been damaged due to the content services he/she has received, or that his/her system has been infected with malicious codes such as viruses, trojan horses or other third party software due to the content.
● The USER may request the refund of the amounts paid for the content services and in-game purchases received within a maximum of 14 (fourteen) calendar days from the date of purchase in writing. If this period is exceeded, the parties agree in advance that the BUSINESS is not obliged to make a refund, and the USER cannot file any expense objection (Chargeback) with the bank after this period is exceeded. In such a case, the BUSINESS reserves the right to deactivate / deactivate / freeze / delete / remove / prohibit the use of the USER's accounts. In the event that the USER files an expense objection (Chargeback), the provisions of this agreement shall constitute final judgement and conclusive evidence alone. In the event that the USER files an expense objection to the bank contrary to the provisions of this agreement, the BUSINESS shall submit the provisions of this agreement to the bank, and in this case, the USER consents in advance to the removal of the expense objection by the bank.
USER accepts, declares and undertakes,
● that he/she will not keep or share any software or material that will harm the system in Mobile2 Global games and all sub-sites or that will make the BUSINESS a defendant/plaintiff with other websites and/or persons, and that if a criminal situation arises, all criminal and legal responsibilities belong to the USER.
● that he/she can only purchase items used in the game through the in-game purchasing channel and that he/she can only dispose of them through “in-game” methods within the rules determined by the BUSINESS. USER accepts, declares and undertakes that he/she will not engage in any non-game trade that would make the BUSINESS a defendant/plaintiff with other websites and/or individuals, that he/she will not create an account or conduct any transactions with any website and/or any other content provider that mediates non-game trade, that he/she will not mediate any actions/transactions carried out against Mobile2 Global, and that all criminal and legal liabilities in the event of any breach of contract belong exclusively to the USER.
● that he/she will not access the services offered on Mobile2 Global in a way other than the way determined by the BUSINESS and will not change the features of the software and services in any way, will not use those that have been changed, and will be responsible for all material and moral damages that the BUSINESS may suffer in the event of non-compliance with the aforementioned articles.
● that the BUSINESS will not be responsible for any damages that may occur due to unauthorized persons reading their data (member sharing their information with other persons, not logging out when leaving the site, etc.).
● not to send information or programs that will harm the information or software on other users' computers.
● not to use Mobile2 Global services for commercial or advertising purposes without the written permission of the BUSINESS,
● sharing photos and/or information of items and/or characters in Mobile2 Global (Game) on any platform will be contrary to this agreement.
● the BUSINESS may monitor the entire system at any time or continuously,
● in case of non-compliance with the rules, the BUSINESS has the right to take necessary interventions, exclude the USER from the service and terminate his/her membership.
● The BUSINESS accepts, declares and undertakes that it may use its own system for commercial purposes, that it will not post information that is prohibited to be posted by law, that it will not distribute unauthorized posts such as software viruses (etc.), that it will not record or misuse personal information belonging to others.
● that he/she is personally responsible for all kinds of transactions he/she makes under the username and that even if he/she cancels his/her membership unilaterally, he/she will be responsible for the actions he/she performed during his/her membership before this cancellation.
● that he/she has read all these articles in a way that will not give rise to any objection later, and that in the event that the BUSINESS detects any behavior contrary to this agreement, it reserves the right to apply the provisions of Article 9 below.
7. TERMS AND CONDITIONS
When you download or use the app, these terms will automatically apply to the USER - you should make sure to read them carefully before using the app. You are not allowed to copy or modify the app, any part of the app or our trademarks in any way. You are not allowed to attempt to extract the source code of the app and you should also not attempt to translate the app into other languages or create derivative versions. The app itself and all trademarks, copyright, database rights and other intellectual property rights related to it are still owned by Mobile2 Global Team. Mobile2 Global Team is committed to making the app as useful and efficient as possible. That is why we reserve the right to make changes to the app or charge for its services at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you are paying for. The Mobile2 Global app stores and processes personal data you provide to us in order to provide our Service. It is your responsibility to keep your phone and access to the app secure. Therefore, we recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by your device's official operating system. It can make your phone vulnerable to malware/viruses/malicious programs, compromise your phone's security features, and mean that the Mobile2 Global app will not work properly or at all. The app uses third-party services that state their own Terms and Conditions. Links to the Terms and Conditions of third-party service providers used by the app
You should know that there are some things that the Mobile2 Global Team will not take responsibility for. Some functions of the app require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but the Mobile2 Global Team cannot take responsibility for the app not working at full functionality if you do not have Wi-Fi access and no connection. If you are using the app outside of an area with Wi-Fi, please note that the terms of your contract with your mobile network provider will still apply. As a result, your mobile provider may charge you for data costs or other third-party fees for the duration of your connection while accessing the app. When using the app, you agree to be responsible for any such charges, including roaming data charges, if you use the app outside of your home region (i.e. region or country) without turning off data roaming. Please note that if you are not the bill payer on the device on which you are using the app, we will assume that you have permission from the bill payer to use the app. Regarding your responsibility for the use of the application by the Mobile2 Global Team, it is important to remember that while we try to ensure that the application is always updated and accurate, we do not rely on third parties when using the application. You must provide us with the necessary security information so that we can provide you with information. The Mobile2 Global Team accepts no liability for any direct or indirect loss you may suffer as a result of relying solely on this functionality of the application. We may want to update the app at some point. The app is currently available on the Website “https://mobile2.global/?s=download” and on Android and iOS – the requirements for all systems (and any additional systems we decide to expand the app’s availability to) may change and you will need to download updates if you wish to continue using it. The Mobile2 Global Team does not promise to always update the app so that it is suitable for you and/or works with the version of Android and iOS you have installed on your device. However, you agree to always accept updates to the app when offered to you, and we may also stop providing the app and may terminate your use of the app unilaterally at any time and without giving you notice of termination for any reason whatsoever. Unless we tell you otherwise, in the event of any termination, (a) the rights and licenses granted to you in these terms will terminate; (b) you must stop using the app and (if necessary) delete it from your device.8. PURCHASING fCoin
Mobile2 Global may offer some boosters in games or on the website in exchange for fCoin. If you choose to purchase boosters and fCoin, you agree that you understand how boosters and fCoin are used in games, and that you are responsible for all possible consequences that may arise from the use and transfer of boosters and fCoin. On the other hand, you also agree that purchasing or selling boosters outside of the game is strictly prohibited. There is no refund of boosters and fCoins you purchase for any reason, including but not limited to interruption or failure to provide service. By accepting the terms of this agreement, you also agree that the purchased boosters, accounts owned in the game, characters, character features (National points, etc.), formations belonging to characters (clans, missions, etc.), items, fCoins and fCoins essentially belong to the game and that you will only have the right to use them. You are fully responsible for all charges in your account, including all unauthorized charges where your payment source is used or is used without your consent. It is also your responsibility to protect your money source from malicious use. The BUSINESS reserves the right to change prices for any reason arising or not arising from Mobile2 Global regarding in-game purchases, and in case of incomplete or incorrect pricing, it has the right to correct this and/or request additional payment and/or cancel the product/payment, and the USER accepts this in advance.
9. GAME RULES
Depending on your behavior in the game, the game authorities (Game Master) may perform the following actions with or without stating any reason;
● Delete your character,
● Delete your items,
● Delete your money,
● Delete your national points,
● Delete your level,
● Delete your clan,
● Block your account temporarily or indefinitely,
● Delete the game money (fCoin) you have loaded into your account,
● Mute your character,
● Teleport your character to their side, etc.
In such cases, create a help ticket through the support system. If our game administrators can prove it, they will be able to help you with your loss. In such cases, the initiative belongs entirely to the game authorities.
As stated above, game officials may block players with or without a reason. These blockages may be due to any of the following reasons, the following behaviors are strictly prohibited;
● Taking advantage of game vulnerabilities,
● Interfering with the game with 3rd party software,
● Accessing source codes and causing these codes to be changed,
● Accessing source codes and causing/being an intermediary for sharing these codes,
● Selling items - fCoin - characters - accounts for real money,
● Buying items - fCoin - characters - accounts for real money,
● Encouraging or being an intermediary for trade for real money,
● Connecting to the game with emulators and their derivatives,
● Providing unfair profit with the intention of fraud,
● Undermining other players' games,
● Insulting or swearing at other players,
● Insulting or swearing at game officials,
● Making false reports,
● Sharing personal information of any player or administrator in the game (Name-Surname, Mobile Phone Number, Address, E-Mail Address, etc.),
● Using a phone number in the game (Character name, Clan name, etc.),
● Using another person's private information in the game (Character name, Clan name, etc.),
● Undermining events,
● Making black propaganda about the game or denigrating the game,
● Misleading or provoking players by giving them false information,
● Promoting other games or trying to attract existing players to another game,
● Conducting trade with an account that has engaged in illegal behavior,
● etc.
In addition, all devices accessed by a blocked account are considered devices used by this account and procedures are applied accordingly. Connect to the game only from your own device and do not allow another account to connect to the game from your device.
For the situations written or not written above, the initiative belongs entirely to the game officials. If a game official detects or decides that a player is involved in any illegal situation, he/she can apply the appropriate action to the player. These actions can be muting, temporary ban, permanent ban, item deletion, money deletion or character deletion.
In addition, the main source of evidence for the Mobile2 Global team is the game's own log system. If the administrator determines or decides that there is an illegal situation in the player's log, these logs are considered evidence in themselves and the game officials can take the action decided upon without the need for additional evidence. These actions can be muting, temporary or permanent suspension from the game and more.
10. CHANGE OF TERMS AND CONDITIONS
The BUSINESS has the right to update the Terms and Conditions determined under this contract unilaterally at any time. Therefore, the responsibility of following the updates through the announcement channels belongs to the USER. The USER does not have the right to object by claiming that he/she is not aware of these updates. As the USER, it is recommended that you review this page periodically for any changes. We will notify you of any changes by publishing the new Terms and Conditions on this page.
11. SECURITY OF PERSONAL DATA
The parties are aware that any recorded data of the USER may be transferred to official authorities based on notifications made by these authorities. The phone number and e-mail information you provide to use this application/game will not be used for any business or transaction other than the services and promotions to be provided within the game. You can send us your questions and concerns about your personal data by sending an e-mail to [email protected]. If you do not want to receive messages such as promotions, update notifications, server status, etc., you can send a request e-mail to [email protected] with the e-mail address you registered with the game, but in this case, you will lose your right to play the game and your account will be suspended.
12. BEGINNING AND VALIDITY OF THE AGREEMENT
This agreement shall be valid as of the date it is approved by the USER, and regardless of whether it is an existing or new USER, if this agreement and/or another current agreement or condition is not approved, the BUSINESS is free to apply the rules specified in Article 9 above.
13. AUTHORIZED COURTS AND ENFORCEMENT OFFICES
Istanbul Bakırköy Courts and Enforcement Offices are authorized to resolve any disputes that may arise from the implementation of this contract.
14. CONTACT US
If you have any questions, concerns or suggestions, you can reach us via this email address: [email protected]