30/12/2025

Mobile2 Global General Agreement and Terms of Use

Rules & User Agreement

1. PARTIES

In this agreement, it enters into force upon the reading and approval of this agreement by the natural person (hereinafter referred to as the "USER"), who downloads the Mobile2 Global mobile game program developed and offered by VENDSOFT SOFTWARE LTD. (hereinafter referred to as the "BUSINESS") and benefits from the services provided through this game, under the following terms.

By downloading, installing, or using the mobile game program, the USER explicitly accepts and declares that they agree to the provisions of this agreement, that it has become binding for the parties, that they undertake to comply with it, and that they will act in accordance with the agreement throughout the duration of utilizing said services.

2. SCOPE OF THE AGREEMENT

This agreement regulates the system requirements, the scope of the service, and the mutual rights, responsibilities, and obligations of the parties regarding the process of the USER downloading, installing, using the mobile game application named Mobile2 Global, and/or benefiting from in-game purchase transactions.

The services provided to the user under this agreement are provided solely for the personal and non-commercial use of the USER; users must fulfill the relevant conditions and accept the agreement provisions to benefit from the service.

3. DEFINITIONS

Buyer: The user who purchases Virtual Content offered for sale by the Seller through the Gaya Store and uses TRY balance in exchange for these contents.
Infrastructure Providers: Third-party organizations that provide technical support or system resources for Mobile2 Global to offer its services. These providers include firms that supply basic infrastructure components such as server services, internet connection, payment systems, data storage, or security.
APK (Android Package Kit): The installation file for applications and games prepared for the Android operating system. It contains all files necessary for the application to function and can be installed on Android devices manually or via a store.
BAN: The temporary or permanent prohibition of a user's access to a specific platform, game, or service. The user's account or IP address cannot use the service during this period.
Bot Software: Software programmed to perform specific tasks automatically. It can perform operations without human intervention and complete repetitive tasks quickly.
Chargeback: The process of reversing an expenditure that occurred without the cardholder's permission in bank or credit card transactions. The cardholder can apply to the bank to request a refund of the payment.
Chatban: The temporary or permanent restriction of the player's use of the in-game chat system. During the Chatban period, the player cannot communicate with other users via written messages.
Online Digital Game Content: Digital format game materials, characters, items, quests, or similar contents accessed and playable over the internet.
Roaming: The subscriber making calls, sending messages, or accessing the internet using the network of another operator outside their own mobile operator's network.
Emulator: A software or hardware program that allows a device or system to run on another device or computer. For example, programs used to run mobile games or applications on a computer are emulators.
Access License: A limited and non-transferable permit document in Mobile2 Global games and services that grants the user the right to access specific game content or service. This license does not grant ownership of the content; it only provides the right to use.
Item: An object used in games or applications that is portable and generally affects the character's abilities, appearance, or in-game progress.
fCoin: Digital currency that can be purchased with real money within the game or sometimes drops from monsters, metin stones, and events.
Gaya Store: A system within the game where players (Buyer and Seller) can buy and sell virtual content in exchange for TRY. No ownership rights exist over virtual content purchased or earned, and they can only be used within the Gaya Store system. These contents have no monetary value outside the game.
IP Address: The Internet Protocol (IP) address is a unique numerical identifier a device receives when connecting to the internet or a network. This address allows devices to find each other and exchange data.
Client: The application installed on the player's mobile device or computer that allows them to play the game by connecting to the game server. The player controls their character, views in-game data, and interacts with the server through the client.
Jailbreak: The process of removing software restrictions placed by the manufacturer on a device (usually iPhone or iPad). On jailbroken devices, users can access normally restricted applications and settings, install third-party applications, and have broader control over the operating system.
Character: A digital entity moving and interacting in the game world, controlled by the player or managed by the game.
Registration Form: The official form filled out by the user to become a member of the game and create an account. Through this form, the user provides necessary personal and contact information; the game platform uses this information for account creation, verification processes, and service provision.
Personal Data: All kinds of information used to directly or indirectly identify a natural person. This includes data such as name, surname, email address, username, date of birth, contact information, or in-game account data.
Pirated Software: Refers to software and applications copied, distributed, modified, or obtained from unauthorized sources without the permission of the license holder or developer. Pirated software violates original license conditions, may carry security risks, and is not supported by Mobile2 Global; all technical, legal, and financial responsibility arising from the use or sharing of such software belongs entirely to the user.
User Notification Screen: The interface through which important information regarding the system, in-game events, updates, or accounts is communicated to users in Mobile2 Global games and services. Notifications sent through this screen can be viewed and followed by the user.
User: Refers to the person using Mobile2 Global services, games, or platforms.
Log Record: The set of electronic records in Mobile2 Global games and systems where user transactions, system activities, and events are recorded with date, time, and content information.
Guild: An organization in the Mobile2 Global game where players come together, communicate for common goals, cooperate, and act together in in-game events.
MAC Address: A hardware address uniquely assigned to each device, ensuring the unique identification of devices on a network.
Item Market: The market within the game where certain digital contents can be purchased with fCoin.
Automation: An application or system that allows business processes, systems, or machines to be executed automatically within the framework of certain rules and programs without human intervention.
Off-game Trade: The transaction of buying and selling in-game digital contents in exchange for real money or other values outside the systems provided by the game.
In-game Supporting Elements: Items, tools, or features that improve the players' game experience, facilitate progress, or increase in-game performance. These elements are valid only within the game and do not provide any out-of-game ownership or monetary value.
In-game Purchase: Transactions that allow players to obtain digital content offered within the game in exchange for real money or in-game currency.
Game Official (Game Master): The authorized person who applies game rules, provides support to players, and supervises in-game order.
Payment Institution: The legally authorized institution or company that mediates the payment transactions of buyers and provides financial transfers securely.
Phishing: A fraud attempt through fake emails, websites, or messages conducted to seize users' personal information, passwords, or financial data illegally.
Official Operating System: An operating system licensed, approved, and supported by the hardware manufacturer or software developer.
Root: User access with the highest administrative privileges on a device (usually a smartphone or tablet). Root access grants the ability to modify or delete system files and full control over the device.
Virtual Device: A digital version of a physical device created via software that works like a real device. For example, a virtual phone or tablet running on a computer is a virtual device.
Virtual Content: Refers to all virtual assets that can be used within the game. These include in-game enhancement items, armors, weapons, "Yang," and all similar in-game items. By clicking on purchase or earn Virtual Content, you only obtain a license allowing you to access the Virtual Content. You have no ownership rights over the Virtual Content you open, and you cannot transfer them to others. Virtual Content has no monetary value, is generally specific to the game, and you cannot exchange it for "real world" money.
Seller: The user who offers Virtual Content they possess for sale through the Gaya Store and earns TRY balance in return for these sales.
Spam: Refers to the sending of repeated or unnecessary messages, advertisements, or content in an unauthorized manner.
Community Rules: Refers to the conduct and interaction rules that all users are obliged to follow within the game or platform.
TRY: In-game digital currency that can be converted into real Turkish Lira. It can be purchased from the Gaya Store with real Turkish Lira or foreign currency.
Third-Party Service Provider: Refers to third-party organizations that provide services related to the game outside the game or platform and work directly with the game operator.
Data Provider: Refers to individuals or organizations that collect, process, and provide the data and information necessary for the game or platform.
Yang: The basic digital currency used within the game. Players can use Yang as a medium of exchange and trade in the game economy; it is generally obtained through in-game events or by defeating monsters.
Prohibited Content: Refers to all content whose sharing, uploading, or use is prohibited within the framework of game and platform rules.

4. DESCRIPTION OF THE SERVICE AND METHOD OF PROVISION

Upon acceptance of this agreement, the BUSINESS provides the USER the opportunity to benefit from game content services provided through the mobile game application named “Mobile2 Global”, downloadable from the following mobile platforms:

Official website: https://mobile2.global/download
Google Play Store
Apple App Store

solely for personal use. Said services include the provision of online digital game contents to the USER, the facilitation of in-game interactions, and the provision of the opportunity to purchase virtual content, if any.

The USER accepts and undertakes to access the service only through the official digital channels specified above. The USER accepts, declares, and undertakes in advance that the BUSINESS cannot be held responsible under any name for technical, legal, or security problems that may arise due to installations made from any sources other than those specified in this agreement (including unreliable and non-official sources such as pirated application sites, third-party APK sharing platforms, unofficial links, or unauthorized application stores).

5. APPROVAL AND BINDING NATURE OF THE AGREEMENT

By clicking the "I ACCEPT" button located at the bottom of the account creation form, the USER declares that they have read, understood, and accepted this User Agreement explicitly and of their own free will.

The USER accepts, declares, and undertakes that the provisions in this agreement are binding for them, they consent to transactions being carried out in line with the relevant provisions, and they will comply with these agreement provisions.

6. GAME CONTENT SERVICES MEMBERSHIP SYSTEM

6.1 To benefit from Mobile2 Global game services, the USER shall create an account with a username and password of their own choosing. All responsibility regarding the security, confidentiality, and non-sharing of the Login Information, username, and password created by the USER with third parties belongs to the USER.

6.2 The USER has the right to change their password at any time. The creation, protection, and non-sharing of the password with third parties are entirely the responsibility of the USER. The USER is obliged to ensure the security of their password and irrevocably accepts, declares, and undertakes that they will not hold the BUSINESS responsible for any damage that may arise due to the password being seized or misused by third parties.

THE USER accepts, declares, and undertakes that they will:

Not share Login Information with third parties,
Not transfer, sell, or share their account or login information with third parties,
Immediately inform the BUSINESS in case of security breaches such as unauthorized access, password theft, or data loss.

The BUSINESS has no responsibility under any name for damages arising from the USER's violation of the obligations in this article. Any loss and damage that may occur in the account due to the USER's violation of these obligations (e.g., loss, theft, or unauthorized use of virtual contents) are under the USER's responsibility, and the BUSINESS has no responsibility. The USER accepts, declares, and undertakes that in this case, they have no right to claim any fee or compensation from the BUSINESS.

6.3 The BUSINESS has the right to request the USER to change their username or password for the purpose of preventing security vulnerabilities, protecting the system, performing system updates, and/or the sustainability of the service. The USER agrees and undertakes to fulfill this request without delay if such a request is made.

6.4 The USER undertakes that all information provided during registration and while their account is active is correct, complete, and up-to-date. The USER is responsible for all consequences that may arise if this information is incorrect or misleading.

6.5 The USER does not have the authority to directly change the registered email address for their account. Requests for changes to the email address may be evaluated by the BUSINESS and relevant transactions will only be performed if the BUSINESS deems it appropriate. The USER accepts that they are exclusively responsible for ensuring the security of the email address and all consequences arising from this information being seized by unauthorized third parties.

6.6 The BUSINESS will perform all contractual notifications, warnings, and/or account-related information to the user via the email address declared by the USER during registration to the system. Notifications sent this way will replace formal service and will be deemed read by the USER. The USER is obliged to regularly check the email address registered in the system and report an updated email address.

6.7 The electronic mail address declared by the USER during registration is specifically for their own use only and allows for the creation of a single membership for each user. Multiple memberships cannot be created with the same email address. Accounts detected or suspected of being created via bot software, fake identities, or automation may be suspended, access blocked, or completely deleted by the BUSINESS without the need to provide any justification. In such cases, no refund will be made to the USER, nor will the BUSINESS have any obligation to compensate.

6.8 If the USER does not log in to their account for 2 (two) years or longer, the BUSINESS has the right to suspend or permanently close the account by informing the USER via email.

6.9 In the event of unauthorized persons accessing the User Account, loss of login information, theft/disclosure of Payment Information, or termination of the Account due to the USER's violation of these agreement obligations, the USER shall have no claim or right to compensation over digital assets and contents.

6.10 The USER accepts to fill out the registration form truthfully and to log in to the systems determined by the BUSINESS to benefit from game content services. All financial, legal, and criminal responsibility that may arise from the USER making false statements belongs exclusively to the USER.

6.11 Game content services offered by the BUSINESS are provided in a way that they can only be accessed through the Mobile2 Global application downloaded via official channels in Section 4 of this agreement. The USER accepts in advance that they can only receive said services in accordance with the instructions on these platforms; and that they have read and understood these instructions. In case of inability to access the service or failure through ways outside these channels, the USER has no right to request any refund, compensation, or other rights.

7. USER OBLIGATIONS

7.1 The USER accepts, declares, and undertakes that all information in the registration form is correct and up-to-date while benefiting from game content services; they will be exclusively responsible for all damages and access problems arising if this information is incorrect, incomplete, or misleading. The BUSINESS has no responsibility in cases such as the inability to access the USER's email address. The USER accepts in advance that if it is determined that false or misleading information has been provided by them, the BUSINESS reserves the right to apply the sanctions in Article 10 of this agreement.

7.2 The USER accepts in advance that information obtained by the BUSINESS within the scope of services provided per this agreement is obtained with their consent, and the BUSINESS has no responsibility for any malfunction, information and/or data loss, and all other losses arising from the devices and hardware used by the user.

7.3 The USER accepts, declares, and undertakes not to send and/or use any messages, information, and/or data that are threatening, insulting, immoral, racist, contrary to the legislation of the Republic of Turkey, international agreements, and other laws in force; not to share content that is illegal, immoral, or damaging to the reputation of individuals or institutions; not to send software or content that may violate the privacy or rights of other users or cause harm in any way anywhere, inside or outside the game; not to direct by sharing information of sites with deceptive, imitative, or fake content regarding individuals/institutions; and not to send spam.

7.4 The USER accepts, declares, and undertakes to use Mobile2Global Services only in accordance with the current legislation of the Republic of Turkey. Per the laws of the Republic of Turkey or international sanctions; if the USER is associated by authorized authorities as a prohibited person, a member of a terrorist organization, or any similar illegal formation, the USER's access to Mobile2Global Services may be completely or partially restricted by the BUSINESS. In this case, the USER accepts in advance that they cannot request any right, compensation, damage, or refund from the BUSINESS. In such a case, the BUSINESS's right to apply the sanctions in Article 10 of this agreement is reserved.

7.5 Sharing of personal data belonging to themselves or third parties by the USER within the game is strictly prohibited. The USER accepts, declares, and undertakes in advance that the BUSINESS will have no responsibility under any name for damages that may arise if they act contrary to this obligation, and they are personally obliged to compensate for any damage caused to third parties and/or the BUSINESS in such a case. The USER accepts in advance that the BUSINESS is not responsible for damages arising from the seizure of their personal data by unauthorized persons due to a reason not caused by the BUSINESS's fault.

7.6 The USER accepts in advance that the BUSINESS reserves the right to monitor user accounts with technological methods, keep log records, track and record IP addresses and Mac addresses, and request explanations for suspicious transactions for the purpose of ensuring system security and in-game order. While the BUSINESS has no such obligation of supervision, it has the right to perform this supervision when necessary, both over the servers and on the USER's device. While the BUSINESS carries out necessary inspection and surveillance activities to protect the user experience, ensure service security, and prevent cheating attempts, it undertakes to act in accordance with the principles of protection of personal data, confidentiality, and privacy. In all activities carried out in this context, full compliance with current legislation, especially the Law on the Protection of Personal Data No. 6698, will be observed; all necessary technical and administrative measures will be taken to prevent the violation of the USER's rights.

In this context, the BUSINESS may request the USER to install special software on their device that is intended only for anti-cheat protection and functions solely for cheat detection, protecting system integrity, and providing secure service. These softwares may run in the background on the USER's device and stay active during the game. The USER accepts in advance that the software requested to be installed under this article is an integral part of the service, and if they do not install or remove this software, they may not be able to benefit from the service.

7.7 The USER accepts that they will access the game only through official channels authorized by the BUSINESS (See Article 6.9 of this agreement). The USER accepts that they are exclusively responsible for all damages, losses, and claims arising from harmful software that may infect their devices if they provide access through ways such as APK files, pirated software, fake websites, phishing methods, or malicious software. The USER also accepts and undertakes that they will not share software, files, content, or materials that may harm the BUSINESS or third parties on the system, will not send data containing malicious software, and will not use prohibited contents and personal data belonging to others without permission; otherwise, all legal and criminal responsibility that may arise will belong entirely to them. In this regard, the BUSINESS reserves the rights to apply sanctions according to Article 9 of this agreement.

7.8 The USER is obliged to keep membership information confidential, log out securely, and be protected from malicious software. The BUSINESS has no responsibility under any name for data leaks that may occur as a result of the violation of these obligations. The USER also accepts that they are personally responsible for all actions they perform from all accounts they possess and accounts accessing through the same device and IP address, and accepts that these actions may also affect their other accounts. The USER accepts in advance that even if they have deleted their account and/or their account has been deleted or restricted, their responsibilities arising from previous actions will continue and these agreement provisions will remain valid. They accept in advance that sanctions can be applied for all actions constituting a violation.

7.9 The USER accepts and undertakes that they will access the services provided only through authorized ways; they will not change the features of the software and services, will not use modified versions, and will compensate for all kinds of damages the BUSINESS may suffer as a result of acting contrary to this article provision.

7.10 The USER cannot use the services for commercial or advertising purposes without the written consent of the BUSINESS. In-game character, item visuals, and contents under copyright protection cannot be shared without permission, and no benefit can be provided through these contents.

7.11 The USER accepts in advance that they will not file a chargeback (Ters İbraz) objection with the bank regarding the fees they paid for digital content services and in-game purchases; otherwise, the BUSINESS has the right to apply the sanctions in Article 10 of this agreement. In case of an objection made to the bank by the USER contrary to this article provision, these agreement provisions alone are of the nature of evidence, and the USER consents in advance that these evidences constitute conclusive evidence for the bank to reject the refund request.

7.12 The USER shall be able to dispose of items in the game only through in-game purchase channels and only within the framework of the rules determined by the BUSINESS. The USER accepts, declares, and undertakes in advance not to engage in off-game trade activities and not to engage in any action that would put the BUSINESS in the position of defendant/plaintiff before other websites and/or third parties with transactions in this context. The USER also accepts in advance that they will not create an account or perform transactions on any website and/or other content provider mediating off-game trade, and will not knowingly or indirectly contribute to any action or process carried out against Mobile2 Global. Acting contrary to these obligations will result in a violation of agreement provisions and the obligation of loyalty, and all legal and criminal responsibilities that may arise will belong exclusively to the USER.

The USER accepts that in case they act contrary to any of the obligations in this article, they will immediately and in cash compensate for all material and/or moral damages, expenses, administrative sanctions, and claims directed by third parties that the BUSINESS may be exposed to directly or indirectly for this reason upon the first written request.

In the determination of these damages, all kinds of documents and records including notifications made by official authorities, administrative fines, judicial decisions, technical reports, and system logs kept by the BUSINESS are of the nature of conclusive evidence. The USER accepts in advance that the BUSINESS reserves the authority to apply sanctions according to Article 10 of this agreement in such a case.

7.13 If the USER acts contrary to their obligations in this agreement, they accept, declare, and undertake in advance that the BUSINESS has the right to make all necessary administrative and technical interventions, including restricting access to the service, suspending, or terminating membership. The USER also accepts in advance that they have read and understood these agreement provisions and that if they act contrary to them, the BUSINESS reserves the authority to apply the sanctions specified in Article 10 of this agreement.

8. APPLICATION USAGE CONDITIONS

8.1 The USER accepts, declares, and undertakes in advance that when they download or start using the Mobile2 Global application, these agreement provisions will be automatically valid for them, therefore they have carefully read and approved the entire agreement.

8.2 The Mobile2 Global application and all brands, copyrights, databases, and all other intellectual property rights and commercial rights associated with the application belong completely and exclusively to the BUSINESS. It is prohibited for the USER to copy, modify, reverse compile, translate into different languages, use in these and other ways, or produce derivative works of the same/similar nature of the Mobile2 Global application and/or any part of the application, source code, trademarks of the BUSINESS, or intellectual property elements. These rights belonging to the BUSINESS are protected by law, and the BUSINESS reserves the right to resort to legal and criminal remedies against the USER if any violation of rights is learned.

8.3 It is prohibited for the User to copy, reproduce, offer for sale, obtain any gain in this way, mediate for others to obtain gain, and/or encourage others to do so regarding the items within the Mobile2 Global application. If these actions are detected even at the attempt stage through server-logs, system detections, or technical analyses, the BUSINESS's rights to request the application of legal and criminal sanctions against the User will arise. Furthermore, the BUSINESS's rights to apply the sanctions in Section 10 of this agreement are reserved. The USER accepts that all gain obtained due to behaviors contrary to this provision will be returned to the BUSINESS together with interest upon the first written request of the BUSINESS. Additionally, the USER is obliged to meet all payment obligations, including damages, expenses, and compensation claims arising from third parties suffered by the BUSINESS due to such violations. The BUSINESS has the right to request a penal clause in the amount of 2 times the gain obtained as a result of the User violating this provision. The application of this penal clause will not eliminate the BUSINESS's right to separately request interest, damage, and compensation according to general provisions.

8.4 The USER accepts to use the application only within the scope of security restrictions envisaged by the official operating system of their device. In this framework, it is strictly not recommended for the USER to perform operations aimed at removing software security measures implemented by the manufacturer, such as “jailbreak” or “root” operations, for their device. The USER accepts in advance that they have been informed by the BUSINESS that such operations may make the device open to malicious software, viruses, and other harmful contents, weaken device security protocols, and cause the Mobile2 Global application to become partially or completely dysfunctional.

The USER accepts, declares, and undertakes in advance that the BUSINESS has no responsibility regarding all kinds of damages, data loss, system failure, and cases of inability to benefit from the service that may arise as a result of technical interventions occurring outside the control of the BUSINESS, and they will be responsible for all kinds of damages that may arise in this direction.

8.5 In the event that the values and/or items in the Mobile2 Global game account are stolen and/or transferred to another account as a result of the USER not acting in accordance with the obligations in this agreement, the BUSINESS has no responsibility; the USER accepts, declares, and undertakes in advance that they have no right to request any refund and/or compensation from the BUSINESS in this regard.

8.6 The BUSINESS has the right to use the systems of third-party service providers in an integrated manner in certain parts and services of the application. In this context, the service and usage conditions of third-party service providers will be valid for some functions of the application. By using the application, the USER declares, accepts, and undertakes in advance that they know they are subject to the terms and conditions of these third-party service providers and accepts these conditions. The USER accepts in advance that all responsibility that may arise regarding the use of these services belongs to the relevant third-party service providers, the BUSINESS does not provide any assurance or have responsibility in any other direction regarding these services, and also no direct or indirect responsibility that may arise from the transactions and actions of third-party service providers belongs to the BUSINESS.

8.7 Within the scope of the obligation to ensure the most efficient and secure operation of the Mobile2 Global application or to ensure the development of the game, the BUSINESS has the right to make any changes to the application at any time and without giving any reason, and the USER accepts in advance that they have no right to object to this.

8.8 The USER accepts, declares, and undertakes in advance that they know some features of the application require an active internet connection, said connection can be provided over Wi-Fi or mobile data network, the functionality of the application may decrease or be completely blocked in the absence of Wi-Fi access or internet connection, and the BUSINESS will not be responsible for damages that may arise in this case. The USER accepts and undertakes in advance that they are exclusively responsible for all kinds of damages that may arise if they access the game over an insecure network connection.

8.9 The USER accepts and undertakes in advance that if they access the application over a mobile data connection, the data usage and related costs that may occur during this connection belong entirely to them; furthermore, if the application is used while roaming, they are exclusively responsible for additional fees that may occur due to data roaming, and they will not make any fee refund request from the BUSINESS in this regard.

8.10 The USER accepts and declares in advance that if the bill payer of the device on which the application is installed is another person, they have received prior permission from the relevant person to use said application. The USER accepts and undertakes in advance that all responsibility regarding all kinds of damages and claims that may arise from the violation of this article provision belongs exclusively to them and the BUSINESS has no responsibility in any matter related to this situation.

8.11 The USER accepts in advance that some components or functions of the application may work depending on the systems of third-party service providers (e.g., infrastructure providers, data providers, payment institutions, etc.), if they access the application over a mobile data network other than Wi-Fi, data usage fees and other third-party costs that may occur during this access are subject to the agreement between the mobile network provider and the USER, and if they use the application outside their own region (region or country) without turning off data roaming, they are exclusively responsible for all kinds of additional fees and costs including roaming data fees. The USER accepts in advance that the BUSINESS has no responsibility for any direct or indirect damage, loss, data corruption, or service interruption that may arise from transactions they make relying on the application or its content.

8.12 As clearly regulated in Section 4 of this agreement, the application is currently provided on Android, Windows, iOS operating systems and at the BUSINESS's address "https://mobile2.global/download", and the BUSINESS has the right to change supported platforms or system requirements in the future without the need for any approval or putting forward any reason. The BUSINESS reserves the right to develop, improve, or make security updates to the system without the need for any approval or putting forward any reason if it deems necessary. If the USER wants to continue using the application, they accept and undertake to install the updates made by the BUSINESS in a timely and proper manner. No responsibility of the BUSINESS under any name shall exist in case the USER cannot fully benefit from the application, cannot receive service, or experiences incompatibility with the device due to not performing said updates or performing them incompletely/incorrectly. All kinds of damages and responsibility that may arise from such results belong exclusively to the USER.

8.13 The BUSINESS reserves the right to make changes in service delivery or remove the application from publication for the purpose of continuously developing, improving the application and adapting to current conditions. The BUSINESS has the right to stop the whole or part of the application, or temporarily or permanently terminate the provision of the service by giving prior notice through official publication channels or in-game announcements in cases it deems necessary, and in such a case, the USER will have no right to request any fee refund or compensation from the BUSINESS except for fCoin purchases made within the last sixty (60) days. In this case, all usage rights granted to the USER within the scope of this agreement will end; and the USER accepts, declares, and undertakes in advance that they will stop using the application and remove said application from their device if necessary.

8.14 In the event that the USER's right to use Mobile2Global services ends for any reason, the USER's right to use Mobile2Global services and the digital contents provided also ends automatically.

9. IN-GAME CURRENCY (fCoin) AND PURCHASE TERMS

9.1 The BUSINESS may enable the USER to acquire some in-game supporting elements (boosters, items, character features, etc.) in exchange for the virtual currency called fCoin through the Mobile2 Global application or the relevant website. When the USER chooses to purchase fCoin and these supporting elements, they accept, declare, and undertake that they have learned or are deemed to have learned how these assets will be used in line with the directions and explanations within the game, and they are exclusively responsible for the results of all these purchases, both arising from fCoin use and transfer.

9.2 The USER accepts in advance that they have only in-game usage rights for fCoin and products purchased in exchange for fCoin, they do not gain any ownership rights over these assets, and ownership rights belong exclusively to the BUSINESS.

9.3 The USER knows that any kind of sale, trade, transfer, or sharing of fCoin and products purchased in exchange for fCoin, characters, character features, quests, guilds, guild points, in-game items outside the game is strictly prohibited, and they will not engage in off-game trade activities (such as parties engaging in commercial acts such as selling, bargaining, requesting payment by contacting each other over various channels other than the game) in any way; or they will not engage in suspicious behaviors showing that they are in off-game commercial activity with other USERS; in case of violation of this prohibition, they accept and undertake in advance that all legal and criminal responsibility that may arise due to behavior contrary to this agreement and the obligation of loyalty will belong exclusively to them, they will be obliged to compensate for all kinds of damages the BUSINESS will suffer for this cause, and also the sanctions in Section 10 of this agreement will be applied to them.

The USER accepts, declares, and undertakes in advance that the BUSINESS has the right to perform operations such as technical developments, updates, deletion, reorganization on said digital assets without the need for prior notification, and they will not make a claim of vested rights due to such operations.

9.4 The USER accepts and undertakes in advance that they do not have any right of refund, exchange, or cancellation regarding fCoin, products purchased in exchange for fCoin, and in-game assets to which these products contribute; they will not be refunded for fCoin, products purchased in exchange for fCoin, and in-game assets to which these products contribute for any reason whatsoever and without being limited to the mentioned cases, such as service interruption, connection problems, maintenance works, updates related to Mobile2 Global game, and they will make no claim to the BUSINESS in this regard; and they know this matter is based on digital contents and services being excluded from the right of withdrawal per Article 15(1)(ğ) of the Regulation on Distance Contracts, as they are performed instantly in electronic environment and delivered instantly to the user.

9.5 Payment services offered in the Mobile2 Global application will be carried out through a payment institution licensed by the BRSA (Banking Regulation and Supervision Agency) and operating in accordance with the Law No. 6493 on Payment and Securities Settlement Systems, Payment Services, and Electronic Money Institutions. The BUSINESS undertakes to work only with reliable and licensed payment institutions within the scope of its legal obligation, and will show reasonable care and diligence in this context.

Technical and administrative measures regarding the infrastructure and system security provided during payment transactions are under the responsibility of the relevant payment institution, and the BUSINESS only provides technical integration into this system. The BUSINESS has no legal responsibility for transaction errors, delays, or problems arising from data transfer of the payment institution, and the USER accepts in advance that they will not request any compensation or refund from the BUSINESS for these reasons.

The USER accepts and undertakes in advance that they will contact the payment institution in case of late provision or non-provision of service due to the payment institution transferring incomplete or incorrect information to the BUSINESS.

9.6 In the event of malicious, unauthorized, or fraudulent use of the payment source due to events developing outside the control of the BUSINESS (e.g., sharing of the USER's payment information with third parties, failure to ensure device security, proceeding with transactions over unreliable networks or software), all responsibility belongs exclusively to the USER, and the BUSINESS will have no responsibility for damages arising for this reason.

9.7 The USER is responsible for protecting payment information and taking security measures regarding the payment method (e.g., not sharing credit card information with unauthorized persons, using a reliable network connection during payment); in this context, they accept and undertake in advance that they are entirely responsible for all charges occurring in their account, including unauthorized payments and use of the money source by third parties, and they will make no claim to the BUSINESS in this regard.

9.8 In case any payment transaction that gives the impression of being suspicious, unusual, or unauthorized is reported to it by the relevant Payment Institution within the framework of its own internal security protocols, the BUSINESS has the right to, without prior notification:

Suspend the relevant transaction,
Temporarily stop it,
Cancel the transaction,
Temporarily restrict access to the user account.

and the USER declares that they know the relevant Payment Institution or the BUSINESS can be contacted if they notice bund such situations.

9.9 The USER accepts in advance that the BUSINESS has the right to update, change, subject to campaign, remove, or reprice the pricing, content scope, provision conditions, and in-game usage method of the fCoin unit used in in-game purchases at any time and without any prior notification. These changes are made within the BUSINESS's commercial discretion and for the purpose of sustainability of the service and improvement of the user experience.

9.10 In case incomplete, incorrect, or system error-based price determinations are detected by the BUSINESS in fCoin pricing, the BUSINESS has the right to correct these errors; request additional payment from the USER for the missing amount, cancel the transaction without making a payment refund, or take back the delivered digital content. The USER accepts, declares, and undertakes in advance that they will accept the BUSINESS's requests regarding such pricing corrections made in relation to fCoin or other digital contents, and this situation is reasonable due to the nature of the game service and the nature of digital assets.

10. PROHIBITED BEHAVIORS AND SANCTIONS

10.1 The USER accepts, declares, and undertakes in advance that the following actions are contrary to game rules while benefiting from game services offered by Mobile2 Global, and that the sanctions determined by the BUSINESS will be applied to them if they perform any of these actions;

PROHIBITED BEHAVIORS:

Exploiting game bugs,
Interfering with the game through third-party software,
Trying to access source codes and/or causing codes to be changed or shared by providing access,
Buying/selling items, fCoin, or characters in exchange for real money through off-game ways (other than Gaya Store),
Account selling, buying in exchange for real or virtual money; encouraging off-game trade or mediating such transactions,
Accessing the game with emulator, virtual device, and similar software,
Fraudulent attempts to obtain unfair gain,
Acting in a way that constitutes unfair competition, brand infringement, copyright infringement, attack on personal rights, or violation of community rules,
Engaging in actions or discourse containing insults, profanity, or threats against other players or game officials,
Sharing, spreading content that supports, praises, or propagandizes terrorist organizations, or engaging in any action in this direction,
Making false reports against game officials,
Sharing personal information (name, address, phone, email, etc.) of other players or officials within the game,
Using personal data belonging to others in areas such as character name, guild name,
Conducting negative propaganda about the game, misleading users with unreal information, inciting them,
Promoting and/or advertising other games or directing existing players to another game,
Engaging in actions of the nature of an attack on the IT system (malicious links, seizing someone else's account, damaging/changing system files, disrupting system access, etc.),
Trading with an account known to be involved in illegal actions,
Developing accounts using bots and/or running a large number of clients simultaneously,
Receiving items [without compensation] from accounts using bots or cheats,
Behaving like a known and/or unknown player with a false attitude, imitating a known player,
Playing the game solely for selling Yang and there being a huge gap between the amount of purchased fCoin and the amount of Yang obtained from the game,
Spamming through in-game private messaging channels or general chat channels, directing users to other sites, sharing links.

10.2 Upon detection of the above actions, game officials have the right to apply the following measures against the USER, with or without justification, at their discretion:

Suspension or blocking of the account temporarily or indefinitely,
Muting the character,
Teleporting the character to an authorized unit.

The USER accepts, declares, and undertakes in advance that if these sanctions are applied against them, they will not make any right or claim from the BUSINESS, including fee refund and damage compensation.

10.3 The USER has the right to apply to the game support system for the purpose of requesting an explanation or examination regarding the sanction applied to them by the BUSINESS under this article. Help requests will be evaluated by game officials at their discretion and the transaction will be re-examined if deemed necessary. In case technically verifiable and conclusive evidence is presented that an unfair transaction was made, said requests of the USER will be taken into evaluation at the discretion of the game team.

10.4 Devices and IP addresses through which a blocked account of the USER logs in will be deemed to belong to the relevant account; and if it is understood that the game is connected to again with other accounts from the same device or IP, the BUSINESS will have the right to apply similar sanctions regarding these accounts as well. These measures are also taken for the purpose of ensuring in-game security and protecting community rules.

10.5 The USER is obliged to connect to the game only through a secure device belonging to them and not to allow other accounts to connect from their device under any circumstances. In case it is understood that the USER has violated this obligation, any sanction applied by the BUSINESS due to all actions performed from said device may also be applied to them.

10.6 The BUSINESS has a log system in which it records in-game movements and technical activities of the USER. In this context, the USER accepts, declares, and undertakes in advance that they know records are kept, the system logs and technical records of the BUSINESS will constitute evidence alone and will form the basis for the application of sanctions against them without seeking a separate document. Game officials have the right to use the authority to apply the decisions in this section of the agreement at their discretion for the purpose of ensuring in-game order and protecting community rules.

10.7 In addition to the rights to apply sanctions determined in this section of this agreement, the BUSINESS reserves the rights to resort to judicial remedies and/or request compensation against the USER accordingly in case it suffers direct or indirect damage due to prohibited behaviors of the USER.

11. INTELLECTUAL PROPERTY

11.1 The BUSINESS grants the USER a non-exclusive, non-transferable, and revocable right of use only for personal and entertainment purposes, provided they act in accordance with the obligations of this agreement on Mobile2Global services. In case this agreement ends for any reason (including cases of application of sanctions in Section 10 of this agreement), the USER's rights to use Mobile2Global services, Digital Contents, and Virtual Contents will also end.

The USER accepts in advance that all kinds of intellectual and industrial property rights of Mobile2Global services and all elements related to these services (including any production, output, design, documentation, virtual contents, in-game items, brands, logos, software, software components, program flow, formats, algorithms, codes (source code, object code, micro codes), interfaces, preparation stages, functionality of the program, graphics, program flow of the computer program, formats, algorithms, database structures, user interfaces, test scenarios, and all kinds of developments regarding these) belong exclusively to the BUSINESS, and they cannot dispose of these rights in any way unless a right and authority is clearly and in writing granted to them by the BUSINESS.

11.2 The USER clearly accepts, declares, and undertakes that they will not perform transactions aimed at reaching source codes (e.g., reverse engineering, decompiling, code analysis), will not analyze the operation or data flow of the software, and will not try to decipher the structure, functionality, or working system of the software with any technical method on any software or application accessed under this Agreement. The USER accepts that in case they act contrary to this prohibition, they will assume all kinds of legal and criminal responsibility that may arise from violation of current legislation, primarily the Law on Intellectual and Artistic Works.

11.3 Within the scope of this agreement provisions, the USER cannot use Mobile2Global services or contents offered within the scope of these services in any way:

For commercial purposes,
Sell, transfer, or distribute them to third parties,
Copy, exchange, lend, or rent them,
Make them into derivative products or show them as collateral.

The USER accepts, declares, and undertakes not to perform any of these acts and any act that will cause a right violation of the BUSINESS, including but not limited to these acts, and not to transfer any right in this direction to third parties.

11.4 In case the USER acts contrary to the agreement provisions in this section, the BUSINESS's rights to request the application of legal and criminal sanctions against the User will arise. Furthermore, the BUSINESS's rights to apply the sanctions in Section 10 of this agreement are reserved. The BUSINESS has the right to terminate the USER's right of use. The USER accepts that all gain obtained due to behaviors contrary to this provision will be returned to the BUSINESS together with interest upon the first written request of the BUSINESS. Additionally, the USER is obliged to meet all payment obligations, including damages, expenses, and compensation claims arising from third parties suffered by the BUSINESS due to such violations. The BUSINESS has the right to request a penal clause in the amount of 2 times the gain obtained as a result of the User violating this provision. The application of this penal clause will not eliminate the BUSINESS's right to separately request interest, damage, and compensation according to special provisions and general provisions.

11.5 The USER has the right to make views and suggestions regarding Mobile2Global Services. However, the BUSINESS follows a policy of not accepting unforeseen and unsolicited ideas, suggestions, or contents sent by Users, such as game developments, new features, designs, scenarios, characters, names, or other creative contents (hereinafter referred to as “Unsolicited Ideas”). Within the scope of this policy, in order to prevent legal disputes that may arise in case Unsolicited Ideas sent by the USER show similarity with Mobile2Global services, it is recommended that the USER not send such contents to the BUSINESS.

11.6 The USER accepts and undertakes in advance that despite this recommendation, if they convey Unsolicited Ideas to the BUSINESS in any way, they will not make any claim of intellectual rights, financial and/or moral rights, copyrights and/or any other right over these contents and will not make any objection or claim subsequently regarding these contents. The USER accepts, declares, and undertakes in advance that they have transferred all intellectual and industrial property rights over said contents to the BUSINESS as a worldwide, indefinite, irrevocable, sub-licensable, transferable, and free-of-charge exclusive license. Furthermore, the USER accepts and undertakes in advance to sign all necessary documents and fulfill required transactions for the use of these rights if requested by the BUSINESS. In case the USER does not provide necessary documents or approvals upon the BUSINESS's request, it is accepted that the USER has granted a license to the BUSINESS within the specified scope per these agreement provisions. In this case, it is accepted as a presumption that license transfer and usage rights are validly granted to the BUSINESS and the USER does not have any right of objection in this regard.

11.7 The BUSINESS shall have the rights to use and dispose of Unsolicited Ideas conveyed by the USER without putting forward any reason and without paying any fee. This license also includes rights and authorities such as using, reproducing, adapting, changing, translating, representing publicly, conveying, distributing, selling, offering for sale, or transferring to third parties said contents in all kinds of digital or physical media, for commercial or non-commercial purposes.

12. AMENDMENT OF RULES AND CONDITIONS

12.1 The BUSINESS has the right to update the terms and conditions in this agreement unilaterally and at its discretion at any time, in parallel with changes that may occur in game content, service delivery, or legal requirements.

12.2 Said updates will be made available to the USER's access within the Mobile2 Global application or through other communication and announcement channels (e.g., website, user notification screens, official social media accounts) to be determined by the BUSINESS. The USER accepts, declares, and undertakes in advance that they are obliged to follow such updates and they cannot make any right or objection claim by putting forward that they were not aware of the changes made by the BUSINESS.

12.3 The USER accepts, declares, and undertakes in advance that for these reasons, they are recommended by the BUSINESS to regularly check the agreement provisions, updated agreement provisions will enter into force by being published on this page, and continued use of the Mobile2 Global application means that said changes are accepted.

13. PROTECTION OF PERSONAL DATA

13.1 The BUSINESS will process, store, and protect personal data obtained from the USER during the use of the Mobile2 Global application in accordance with current legislation, primarily the Law on the Protection of Personal Data No. 6698.

13.2 The BUSINESS processes and securely stores personal data belonging to the USER in accordance with the Law on the Protection of Personal Data No. 6698 and relevant legislation for the purpose of fulfilling the services offered through the Mobile2 Global application. Personal data provided by the USER through the application will be processed by the BUSINESS limited solely to purposes of providing and performing the service, ensuring system security, improving the user experience, fulfilling obligations arising from relevant legislation, conducting in-game support services, account verification, password and username recovery operations, and making technical information regarding the service to the USER. Personal data of the USER will not be shared with third parties for commercial purposes without their explicit consent and will not go beyond the purpose of data processing.

13.3 Personal data processing and electronic message sending for promotion, campaign, advertisement, and marketing activities are subject to separate and explicit consent of the USER; the USER has the right to withdraw their consent regarding such activities at any time. The request of the USER regarding the cessation of sending advertisement-oriented messages such as promotions, campaigns, and introductions to them must be conveyed in writing to the address [email protected] along with the USER's registered email address in the application.

13.4 The BUSINESS is obliged to take necessary technical and administrative measures within the scope of the Law on the Protection of Personal Data (KVKK) No. 6698 and relevant secondary legislation to ensure the security of personal data belonging to the USER. However, the BUSINESS can in no way be held responsible for data violations, unauthorized access, and security vulnerabilities occurring through the USER's own fault due to reasons such as not ensuring their own device security, not having up-to-date security software like anti-virus/antimalware on their device, sharing password and access information or other personal information with third parties, use of weak passwords, giving access permission to unauthorized persons, or similar reasons creating security vulnerabilities, and the USER will be directly responsible for damages that may occur in such cases.

13.5 In case the data belonging to the USER is duly requested by official authorities, the BUSINESS will be obliged to convey the requested information to these authorities per its obligations arising from relevant legislation. This situation constitutes a data processing exception under KVKK Article 28, and this matter is accepted by the USER in advance.

13.6 The USER has the right to apply to the address [email protected] to receive detailed information regarding the processing and protection of their personal data, learn their rights, or convey their requests.

14. COMMENCEMENT AND VALIDITY OF THE AGREEMENT

This agreement will enter into force from the moment it is approved by the USER in electronic environment and/or they create a user account and will be valid throughout the use of the application. In case the USER does not approve the updates made in this agreement, the BUSINESS will have no obligation to provide service to the USER.

The USER accepts, declares, and undertakes in advance that with the acceptance of this agreement, they will be subject to these provisions throughout the period the agreement is in force and they cannot make a claim to the contrary.

15. AUTHORIZED COURT AND ENFORCEMENT OFFICES

Istanbul Bakırköy Courts and Enforcement Offices are authorized in the resolution of any disputes that may arise from the application of this agreement.

16. CONTACT US

The USER shall be able to convey all kinds of questions, views, suggestions, notifications, or complaints regarding the application and services to the BUSINESS in writing. In this context, the USER who wants to contact the BUSINESS must reach the BUSINESS through the email address specified below.

Contact Email Address: [email protected]

The BUSINESS undertakes to evaluate the requests conveyed by the USER as soon as possible and provide necessary return within the framework of relevant legislation provisions and this agreement.

The USER accepts, declares, and undertakes that all provisions of this User Agreement become binding for them when they check the confirmation box offered before starting to use Mobile2 services or when they access Mobile2 services.